CANCELLATIONS & CHANGES

• Cancellation by April 1: a credit in your account, minus $50 administrative fee
• Cancellation between April 1, and May 1: $100 administrative fee for the first week, $50 for each additional week; the rest will be given as a credit in your account.
• Cancellation after May 1: no refunds (unless wait list). Then we will charge a $100 administrative fee for the first week, $50 for each additional week; the rest will be given as a credit in your account.
• Changes will cost a $25 change fee.

Once registration closes for a summer session, which is the Friday night before the session begins on Monday, swimmers are not allowed to switch to a different session for any reason, nor will they receive any refund if they choose to withdraw from the session.

• Please be sure you understand the following before registering
  • CRA will issue no refunds or credits for missed or cancelled lessons.
  • CRA offers no make-ups, nor a class change for a day.
  • CRA requires 30 days notice to drop enrollment and we will not prorate tuition for any month.
  • You can request class day/time changes but moves made mid-month will incur a $10 admin fee per registration change.
  • If CRA has cancelled a program due to inclement weather or pool issues, then we will do our best to offer a make-up class or free swim opportunity. This will not always be possible.

 Unfortunately, there are no refunds for canceling  a Private Lesson

• CRA will issue no refunds or credits for missing or cancelling a clinic enrollment.
• If CRA has cancelled a program due to inclement weather or pool issues, then we will do our best to offer a make-up clinic.