CANCELLATIONS & CHANGES

• Cancellation by April 1: a credit in your account, minus $50 administrative fee.
• Cancellation between April 1, and May 1: $100 administrative fee for the first week, $50 for each additional week; the rest will be given as a credit in your account.
• Cancellation after May 1: no refunds (unless wait list). Then we will charge a $100 administrative fee for the first week, $50 for each additional week; the rest will be given as a credit in your account.
• Changes will cost a $25 change fee.

Once registration closes for a summer session, which is the Friday night before the session begins on Monday, swimmers are not allowed to switch to a different session for any reason, nor will they receive any refund if they choose to withdraw from the session.

• CRA will issue no refunds or credits for missed or cancelled lessons.
• CRA offers no make-ups, nor a class change for a day.
• CRA requires 30 days notice to drop enrollment and we will not prorate tuition for any month.
• You can request class day/time changes but moves made mid-month will incur a $10 admin fee per registration change.
• If CRA has cancelled a program due to inclement weather or pool issues, then we will offer a free swim opportunity.

Unfortunately, there are no refunds, credits or make-ups for a missed or cancelled Private Lesson.

• CRA will issue no refunds or credits if you miss your scheduled clinic.
• If CRA has cancelled a clinic due to inclement weather or pool issues, then we will credit your account toward future programming.

If CRA has cancelled a program due to inclement weather or pool issues we will offer a free swim opportunity.

Charles River Aquatics does NOT follow the local closing schedule for inclement weather. If CRA closes, we will post on CRA’s Facebook page

https://www.facebook.com/CharlesRiverAquatics/.

CRA will issue no refunds or credits for cancelled lessons.

Please call 617-939-8078 should you have any questions.