CANCELLATIONS & CHANGES

CRA HAS A STRICT POLICY REGARDING CANCELLATION. PLEASE REVIEW OUR POLICIES PRIOR TO REGISTRATION.
School Year Season | Group Lessons
  • CRA does not offer refunds or credits for missed or cancelled lessons.
  • CRA is not able to offer make-up lessons, nor class changes for a single day.
  • CRA requires 30 days’ notice to drop enrollment and we will not prorate tuition.
  • CRA will honor requests to change class day/time whenever possible. Moves made mid-month will incur a $10 admin fee per registration change.
  • If CRA has cancelled a program due to inclement weather or pool issues, then we will offer a free swim opportunity.
Private Lessons

Unfortunately, there are no refunds, credits or make-ups for a missed or cancelled Private Lesson.

Clinics | School Break Camps
  • CRA does not offer refunds or credits for missed programs.
Summer Camp
  • Cancellation by April 1: CRA account credit, less $50 administrative fee.
  • Cancellation between April 1-May 1: $100 administrative fee for the first week, $50 for each additional week; balance as CRA account credit.
  • Cancellation after May 1: no refunds unless we have a wait list. If we can fill your space with a waitlisted swimmer, we will deduct a $100 administrative fee for the first week, $50 for each additional week; balance as CRA account credit.
  • Changing a week will cost a $25 change fee and depends on availability.
Summer Sessions | Group Lessons

There are no refunds or credits for cancelling summer group lesson enrollment.

Once registration closes for a summer session, which is the Friday night before the session begins on Monday, swimmers are not allowed to switch to a different session for any reason.

Snow Days and Other Cancellations

CRA closings do not always align with  those of the local schools. All closings due to inclement weather or mechanical/facility issues will be posted on CRA’s Facebook page

https://www.facebook.com/CharlesRiverAquatics/.

If CRA has cancelled a program due to  inclement weather or mechanical/facility issues we will offer a free swim opportunity.

Please call 617-939-8078 with questions.