CANCELLATIONS & CHANGES

PLEASE BE SURE YOU UNDERSTAND THE FOLLOWING BEFORE REGISTERING
Summer Programs | Camp & Little Dragons
  • Cancellation by April 1: a credit in your account, minus $50 administrative fee.
  • Cancellation between April 1, and May 1: $100 administrative fee for the first week, $50 for each additional week; the rest will be given as a credit in your account.
  • Cancellation after May 1: no refunds (unless wait list). Then we will charge a $100 administrative fee for the first week, $50 for each additional week; the rest will be given as a credit in your account.
  • Changes will cost a $25 change fee.
Summer Sessions | Group Lessons

Once registration closes for a summer session, which is the Friday night before the session begins on Monday, swimmers are not allowed to switch to a different session for any reason, nor will they receive any refund if they choose to withdraw from the session.

School Year Season | Group Lessons
  • CRA will issue no refunds or credits for missed or cancelled lessons.
  • CRA offers no make-ups, nor a class change for a day.
  • CRA requires 30 days notice to drop enrollment and we will not prorate tuition for any month.
  • You can request class day/time changes but moves made mid-month will incur a $10 admin fee per registration change.
  • If CRA has cancelled a program due to inclement weather or pool issues, then we will offer a free swim opportunity.
Private Lessons

Unfortunately, there are no refunds, credits or make-ups for a missed or cancelled Private Lesson.

Clinics
  • CRA will issue no refunds or credits if you miss your scheduled clinic.
  • If CRA has cancelled a clinic due to inclement weather or pool issues, then we will credit your account toward future programming.
Snow Days and Other Cancellations

If CRA has cancelled a program due to inclement weather or pool issues we will offer a free swim opportunity.

Charles River Aquatics does NOT follow the local closing schedule for inclement weather. If CRA closes, we will post on CRA’s Facebook page

https://www.facebook.com/CharlesRiverAquatics/.

CRA will issue no refunds or credits for cancelled lessons.

Please call 617-939-8078 should you have any questions.

CONTACT CRA

617-939-8078

 

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