More Questions? Call us! 617-939-8078

Parent/Guardian Availability:
We ask parents/guardians to keep their cell phones on, so we may contact them in case of medical emergency or behavioral issue.

Camper Absence:
If your child will not be attending camp or will arrive late, please call 617-939-8078 and leave a message. In the event that the absence is due to sickness, please make mention of the symptoms. If your child does not arrive by 9:20 AM and you have failed to notify CRA, the Health Care Supervisor will make every effort to connect you. This is for the safety of your child.

Watching Camp:
Unfortunately, due to the Board of Health safety rules, no spectators are allowed on deck during camp.

Camp Dress:
Children should come to camp dressed in a bathing suit. They will remain in this suit the entire day and no other bathing suit is necessary. In addition to a suit, campers should bring the following items:

  • Goggles, towel, shorts, t-shirt, shoes (no flip-flops), plastic water bottle.

Children should bring their belongings onto the pool deck and place them in the appropriate areas. Please make sure that children with long hair have their hair tied up so it does not get into their eyes. The other option is to have your child wear a swim cap during lessons. Please leave all valuables at home, including: jewelry, wallets, money, special clothing/hats, etc. CRA will not be responsible for lost items.

Food/ Snacks:
Campers must bring their own snacks and lunch as well as drinks. Any parent forgetting a child’s lunch/snack will be contacted and requested to bring food immediately. Campers must also bring a plastic water bottle to camp, as they do become thirsty during outdoor activities. If the parent fails to bring lunch, and CRA must send someone to the store to buy a meal, the parent will be charged for the purchased food along with a $30 service fee. The camper cannot return to camp until this fee is paid. Children who come to CRA Summer Camp with EPI Pens cannot consume food (snacks, such as granola bars) that “may contain traces of” or “is processed in a facility that handles” that allergen,even if they eat this particular food item at home. We follow the Board of Health rules very seriously, as we want to keep all our children safe from harm.

Epi-Pens, Prescription Medication:
If you have indicated on the health fact sheet that your child will be bringing an Epi-Pen, inhaler, or other medication to camp, these must be given to the Health Care Supervisor on the morning of the first day of camp. The Epi-Pen must be in its original container with the prescription label on the box, or the Epi-Pen must have the child’s name on the container, with a copy of the prescription or a doctor’s note. The inhaler must have the child’s name on it also. If prescription medication is to be administered, an Authorization to Administer Prescription Medication form must be received by Charles River Aquatics at least two weeks before camp starts. Charles River Aquatics must get approval from its consulting physician before medication can be administered. Without this approval, medication will not be administered by CRA staff.

Medical Issues:
CRA strongly suggests that parents let us know about any medical issues (cognitive, sensory, etc.) their child may have. These issues can be addressed during online registration. Any parent wishing to discuss medical concerns, please feel free to contact Customer Service at 617-939-8078. All information is confidential and not shared with anyone other than pertinent Charles River Aquatics’ employees. Please discuss medical issues well in advance of your child’s first day of camp by emailing our Medical Coordinator at Important medical information about your child will help us make the camping experience more enjoyable for him/her, while allowing us to provide a safe environment for all campers as well as CRA staff.

Mildly Ill or Injured Campers:
If your child is ill, then the Aquatics Director will bring him/her to the Health Care Supervisor in the First Aid Area. It is the responsibility of the Health Care Supervisor to make medical decisions regarding the state of the camper. If necessary, you will be called to pick up your child.

Discipline Procedures and Expulsion from Camp:
If a child is misbehaving, disruptive or disrespectful, then the Assistant Aquatics Director will first explain to the child why his/her action is inappropriate and give the child a “time out”. Parents will be informed by the Camp Director or Assistant. If the behavior continues, then the Camp Director may send the child home. Any child found intentionally hitting a staff member of Charles River Aquatics or another camper will be expelled from our program immediately and not allowed to return. There will be no refund for the week the incident occurred. There will be a full refund if the child is enrolled in future camp weeks. 

Emergency Plans:
In event of an emergency due to fire, weather or terrorist attack, we will comply with authorities and move the children to a safe location. We will NOT let the children leave camp unless a designated parent/guardian is there to pick up the child.

Camp Certification:
The Charles River Aquatics Swim Camp complies with the regulations of the Massachusetts Department of Public Health (105CMR430-00) and is licensed by the Boston Department of Public Health. Parents have a right to review the camp’s policies regarding: the background of all staff, our healthcare procedures, and our discipline and emergency action plans.

Additional Concerns or Comments:
If you have any concerns or would like to make a suggestion, please contact Customer Service at or 617-939-8078.