New Parent Info

New to the Charles River Aquatics program?

Here are some important points about our program. Please give us a call with any more questions at 617-939-8078.

Charles River Aquatics offers a very disciplined approach to teaching correct swimming technique
While we try very hard to make the classes enjoyable for our students (and parents), our program is not “play time”. We expect children in Splash and above to go to the mats and listen to the deck staff. When their name is called, we want them to walk with their instructors to the pool. If children are nervous or afraid, we try to work with them to overcome their fears, but in fairness to other students in the class, our instructors cannot spend more than five minutes coaxing reluctant or crying students into the water. Also, since crying on pool deck can be very disruptive, we ask parents to take their children to the locker room at the end of the five minute period. The child is welcome to return the following week. If this is not acceptable, there will be a full refund.
CRA Levels are UNIQUE

Before registering for swim lessons at Charles River Aquatics, you should understand our program is technically focused so our levels do not always coincide with other programs.

  • New swimmers who are 4 and 5-years-old should be placed in Level 1.

Charles River Aquatics has done extensive research on 4 and 5-year-old children new to our program. Every new 4-year-old has been evaluated as a Level 1 swimmer, and 95% of 5-year-olds are placed Level 1.

  • New Swimmers who are 6 and older registering for Levels 2 – 7 MUST have an evaluation.

If you have looked over our Level Descriptions and believe your child is Level 2 or higher, you will need an evaluation prior to registration. Evaluations are by appointment only and are given when we have room in the pool. No evaluations are given in the evening (5:30 PM and later), as we have swim team practice. Set up your evaluation by emailing evaluations@charlesriveraquatics.com.

Does my new swimmer need an evaluation?

If you have looked over our Level Descriptions and believe your child is Level 2 or higher, you will need an evaluation prior to registration. Evaluations are by appointment only and you can set up your evaluation by emailing evaluations@charlesriveraquatics.com.

Our Main Season runs 10 months | September-June

Our lessons run consecutively (with some blackout dates-view calendar) over a 10 month season beginning mid-September through mid-June. You set your class day and time and keep the spot going forward. Billing will be monthly on the 1st. You can cancel or suspend your membership at any time, although we will not prorate for mid-month cancellation.

Our Summer Season works on a different cycle.

Summer Lesson Sessions are different depending on the location. More information coming soon!

We do not offer refunds, make-ups or prorate fees.

Please be sure you understand the following before registering

  • CRA will issue no refunds or credits for missed or cancelled lessons.
  • CRA offers no make-ups, nor a class change for a day.
  • CRA will not prorate a month if you cancel mid-month.
  • If CRA has cancelled a program due to inclement weather or pool issues, then we will do our best to offer a make-up class.
How do I cancel my class or change day and/or time?

You can request changes or cancel your lessons at any time but there will be no prorating for cancelling before the end of the month. To change or cancel please email Sarah at registrar@charlesriveaquatics.com.[/dt_sc_toggle_framed]

BLACK OUT DATES

The dates where there are NO LESSONS are:

WED NOV 22, THUR NOV 23, FRI NOV 24 & SAT NOV 25
WED DEC 20
SUN DEC 24 THROUGH TUE JAN 2
THUR MAR 29, FRI MAR 30, SAT MAR 31 & SUN APR 1
MON MAY 28 & TUE MAY 29
JUNE 1 and 2