Frequently Asked Questions
CRA IS DIFFERENT THAN ANY OTHER SWIM PROGRAM
Why choose CRA?
We are a competitive technique-based program dedicated to building a solid foundation for every person to continue with swimming as a life-long sport. CRA challenges each swimmer to have the most efficient technique possible, while also supporting their growth as a person. Through each of our different programs, we have your entire family covered from Tiny Tots to Triathletes!
CRA LESSONS, CLINICS & CAMPS PROGRAMS:
With an emphasis on both water safety and stroke development, CRA has a comprehensive approach to developing proper technique. Our on-deck coaching support, small class sizes, and detailed progress notes on each swimmer ensure an individualized experience with proven results. All instructors at Charles River Aquatics are provided with extensive, ongoing training in alignment with our philosophy for high-level instruction and coaching. Our positive, encouraging environment, coupled with a cumulative, tiered curriculum, assures swimmers achieve their goals in the water while maintaining an efficient technique.
Does my swimmer need an evaluation?
Welcome to CRA!
Before registering for School Year Season or Summer Sessions of group swim lessons at CRA, you should understand the evaluation process and how we determine swim level placement.
Enrollment for Camps or Clinics do not require an evaluation prior to attending. We will evaluate your swimmer within the first few minutes of the program.
ADULTS: Please read our Adult Level Descriptions and determine where you fit best. You will be evaluated at your first lesson and will begin working on appropriate skills for your level.
CHILDREN: Our Children Level Descriptions help explain what skills are taught in each level, and what skills need to be accomplished to move to the next level.
When considering the appropriate level for your child, please read the following requirements.
CRA levels are unique
When registering for the first time with CRA for instructional swim, please register as follows:
6 months to 3 yrs old: Tiny Tots
Age 3: Splash
Age 4 and 5: Level 1
No evaluation necessary. Many years of experience teaching young children to swim has revealed that 95% of all 4-5 year olds, when evaluated, fall within our Level 1 criteria. If a young swimmer emerges with more advanced skills, movement to a higher level is easily arranged.
Age 6 and above: Evaluation required
Please review our Children Level Descriptions. If you believe your child, age 6+, meets the criteria for Level 2 or higher, an evaluation for instructional level is required.
Email email@example.com to arrange.
What is the tuition for group lessons?
SCHOOL YEAR SEASON | Sept-June | GROUP LESSONS
Tiny Tots, Splash, Level 1, 2, 3 | Half hour classes: $100/month
Levels 4, 5, 6, 7, & Adult | Full hour classes: $150/month
How am I billed for tuition?
Tuition is billed during the first week of the month.
Begin by creating an account with CRA, registering your swimmer(s) and entering payment information. The first tuition payment will be deducted on the first of the following month and your swimmer’s first lesson will be on or after the first of that month. (For example—a swimmer is registered on October 20, first tuition payment is November 1, first lesson is later in the first week of November).
After the first tuition payment, deductions occur during the first week of the month through June. If you wish to cancel, please email your request to firstname.lastname@example.org. CRA requires 30 days’ notice for cancellation and does not prorate tuition.
SUMMER LESSON SEASON
A one-time tuition payment is due at registration.
What should swimmers wear?
One piece suits for females and comfortable board shorts for males. Swim shirts are not recommended as they can obstruct the full range of movement necessary when swimming.
Goggles are required for levels 1 and above and we encourage Splash swimmers to wear them as well.
All persons with hair 6 inches or longer must wear swim caps at all times.
All students enrolled in CRA swim lessons, levels 4 and higher, must wear swim caps at all times.
All athletes practicing with swim teams must wear swim caps at all times.
How do I cancel my School Year Season class or change the day and/or time?
CRA requires 30 days notice to drop School Year Season group lesson enrollment and we will not prorate tuition for any month.
You can request School Year Season group lesson changes at any time but moves mid-month will incur a $10 admin fee per registration change.
To change or cancel please email email@example.com
Does CRA offer refunds or make-up opportunities for missed lessons?
CRA is unable to offer refunds or make-up lessons.
Please review CRA’s Cancellation & Changes Policies for details.
How does CRA communicate important information?
CRA provides important information about schedule changes and new programs by e-mail and social media. Time sensitive messages are sometimes emailed, texted and/or communicated through phone calls. It is recommended you do not opt out of emails, texts or phone calls as we only use these methods to communicate important info such as class cancellations and will never share your information.
When are lesson black out dates?
Are instructors consistent?
At CRA our goal is to maintain a consistency of instruction. While a student will generally have the same instructor throughout the course of a level, he/she will occasionally have a substitute or a change in teacher. As a student advances in level, he/she will also experience new instructors. Each instructor brings something new to the learning experience of the student. At every lesson, instructors make detailed notes on each swimmer, guaranteeing continuity of instruction. All of our instructors are carefully trained in CRA’s technique-based instructional method, maintaining the high quality of our program.
Can I request a specific instructor?
We welcome requests for specific instructors and, while we cannot guarantee, will attempt to accommodate. All of our instructors are carefully trained in CRA’s technique-based instructional method. We know your student will thrive with any of our instructors!
If a swimmer is afraid, how will CRA help?
Having fear associated with water is not unusual for children and adults alike. We understand it can take a little extra encouragement to get some swimmers comfortable and we make every effort to ensure they have a positive experience.
My swimmer is a true beginner. Can he/she still enroll in a clinic or camp?
YES! Many of our students begin with us unable to swim. As long as your swimmer is at least 4 years old, he/she is welcome to attend our camps and clinics.
At CRA we create efficient, confident swimmers!
Can parents stay and observe their swimmer?
Boston Sports Institute
The BSI has spectator seating on the mezzanine level. Only swimmers and staff are allowed on deck during programs.
DoubleTree by Hilton
The DoubleTree pool does not have on-deck seating but does have a viewing window. Occasionally parents will be invited on deck to observe.
West End House Boys & Girls Club
On-deck seating is available at the Boys & Girls Club during group and private lessons. We ask spectators to uphold our deck policy by remaining in the seating area and not stepping onto the deck or walking around the pool during lessons. Unfortunately, during school break programming, clinics or summer camps spectators are not allowed.
Where can I view my swimmer's progress report?
You can view your swimmer’s progress report by logging into your CRA account at https://app.iclasspro.com/parentportal/charlesriveraquatics and clicking Evaluations.
How long does it take to advance to the next level?
There is no set timeline for learning to swim with CRA. Each swimmer is a unique learner and individually tracked through the levels. As skills are achieved and consistently demonstrated, students advance.
What happens when my swimmer advances to the next level?
Once requirements for advancement are satisfied, your swimmer immediately begins working on higher level skills. Whenever possible, swimmers are transitioned into the new instructional level maintaining the same schedule. Lesson times will change when a swimmer advances from a 30 minute Level 3 to a full hour for Level 4.