Why are lessons the same price every month?
How do I cancel my class or change the day and/or time?
You can request changes or cancel your lessons at any time but there will be no prorating for cancelling before the end of the month. To change or cancel please email Sarah at email@example.com.
What are the BLACK OUT dates?
The dates where there are NO LESSONS are:
Can we watch classes from pool deck?
Doubletree Hilton location does NOT have on-deck seating but has a viewing window and will invite parents to observe on deck a few times during the season.
Boys & Girls Club location does have on-deck seating for group and private lessons. We ask that families continue to uphold our deck policy and keep their distance and watch from the seats and do not walk around on the pool deck aside from going to the locker rooms. Unfortunately, we cannot have spectators on deck for school break programs, clinics or summer camp.
How long does it take to learn rotary (or side) breathing?
Is there a discount for back-to-back lessons?
Do swimmers need one piece suits and caps?
Do swimmers need goggles?
Can my child sit and watch class?
When can I talk to my child's instructor?
Would it be OK if my child doesn’t put his/her face in the water?
Am I assured the same teacher every week?
What happens if my child satisfies all the requirements in their class?
Contact Sarah at firstname.lastname@example.org or call at 617-939-8078