- MAKE-UP POLICY
- STAFF CERTIFICATIONS
- STAFF BACKGROUND CHECK
- LOCKER ROOMS
- PARENTS ON POOL DECK
- 5 MINUTE RULE
- OBSERVATION ROOM
- CAMERA USE
- WALL OF FAME
- TIME OUT POLICY
- ANTI BULLYING
- LOST ITEMS
- EXPULSION FROM CRA
- EMAIL POLICY
- POOL CLOSING
We ask all parents to please check their schedule carefully before enrollment, so they can avoid any conflict. The no make-up policy includes every CRA program offered. Regular Lessons, Private Series, Adult Lessons, Summer Camp, Recess Weeks, Clinics, – all fall under the same NO MAKE-UP policy.
If CRA has canceled a program due to inclement weather or pool issues, we will do our best to offer a make-up class. In the event we are unable to accommodate your schedule, CRA will offer a Family Swim at the end of every session. This is a great time for a child or adult to practice what he/she has learned in the pool, and also an enjoyable hour to spend with your family. (Any child in Splash through Level 2 MUST be accompanied by an adult in the water.) CRA will issue no refunds or credits for missed or canceled lessons.DOWNLOAD POLICIES
CRA has use of the women’s and men’s locker rooms when our programs are in session. If a visiting team from another college is using the women’s locker room, BU will allow us to use the women’s faculty locker room, two flights up from the pool. Since this locker room is used by BU faculty, we ask that CRA members respect their property.
Boys seven years old may NOT use the women’s locker room, and girls seven years old may NOT use the men’s locker room. (CRA is renting the pool at Boston University and cannot provide a family locker room.) If a parent chooses not to send his/her child into the appropriate locker room, please bring a sweat suit, so your child can put this on over his bathing suit before going home. BU will also allow children to change in the bathrooms located by the ice hockey rink and by the basketball courts.
Charles River Aquatics rents the pool and the supporting facilities we use from Boston University. For that reason, Charles River Aquatics is unable to offer a Family Locker Room.DOWNLOAD POLICIES
Parents are only allowed on deck during lessons on the last day of the session for the last 10 minutes of class. CRA strictly enforces our NO parents on deck during lessons rule. This maximizes your child’s focus on his/her instructor and maximizes safety on deck for swimmers and staff alike.DOWNLOAD POLICIES
If a swimmer or CRA community member (sibling, parent, visitor) is found to be in violation of this rule, they will be expelled from all CRA programs and events immediately with no opportunity for return.
This rule includes answering phone calls or text messages in the locker rooms. If a call is received in the locker room, the options are: A) to step outside and answer the call, or B) to leave the call unanswered. The same applies to text messages.DOWNLOAD POLICIES
-putting their head underwater while the instructor is giving directions,-swimming off the table or away from the wall without permission,-talking while the instructor is talking, -refusing to follow directions,-displaying unsafe behavior in the pool, on pool deck, or in the locker room,-or hitting, pushing, kicking, or spitting on other children or the instructor,
will be given a warning, to remind them about the rules and the consequence for breaking them. If the swimmer is disruptive again, he/she will be given a timeout.
Timeouts are supervised and handled by trained deck staff, where a conversation occurs about why the swimmer committed the infraction, why the infraction is unsafe, and what the swimmer can do differently next time. Our goal is to identify clear expectations of appropriate behavior and why safety, sportsmanship, fair play and respect are important values we should project in our actions.
Any swimmer who receives 3 timeouts in one lesson will be sent home early.DOWNLOAD POLICIES
Physically harms a student or damages the student’s property; orHas the effect of substantially interfering with a student’s lesson; orIs severe, persistent, or pervasive that it creates an intimidating or threatening environment; orHas the effect of substantially disrupting the orderly operation of our program.Harassment, intimidation or bullying can take many forms including: slurs, rumors, jokes, innuendo’s, demeaning comments, drawing cartoons, pranks, gestures, physical attacks, threats, or other written, oral or physical actions.
Bullying, harassment, or intimidation will not be tolerated, and shall be just cause for disciplinary action.DOWNLOAD POLICIES
Charles River Aquatics will offer one or more Family Swims, depending upon when the closing occurs during the session. All Family Swims will be on a weekend afternoon, and the swimmers involved will be notified in advance.
Should a swimmer not be able to participate in the Family Swim, Charles River Aquatics will NOT offer a refund or special make-up.
If Charles River Aquatics has a free weekend where no classes are offered, we will do our best to teach a full compliment of canceled classes during this time. Please remember, many children will not have their same instructor due to the change in schedule.DOWNLOAD POLICIES